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Rental Policies

What are the requirements to rent a car from California Rent -A-Car?

To rent a car from California Rent-A-Car, you must have a driver's license, and credit card present, in your name, at the time that you pick up the vehicle. If you will be declining our insurance coverage, proof of coverage will be required when you pick up the vehicle.

What are your age requirements for renting a car?

The minimum age required to rent a car is 21 for standard cars. Standard cars are full size cars and smaller. You must be 25 or older to rent a luxury car, 7 seater suv, 15 pass van, or specialty vehicle.

15 Passenger Van Rentals

Due to recent statutes and case law in California, the rental of 15 Passenger Vans has been restricted for personal use only unless the renter and operator of the vehicle have a valid Class B Driver’s License or the equivalent commercial operator license from the state or country in which they reside. Further, all renters of 15 Passenger Vans will receive a copy of the United States Department of Transportation, National Highway Traffic Safety Administration's consumer advisory for 15-passenger vans titled "Reducing the Risk of Rollover Crashes" or, if that advisory is updated, a copy of the updated advisory. The renter shall acknowledge receipt of that copy by signing an acknowledgment of receipt on the rental agreement or on an attached form. If you have any questions regarding the rental of a 15 pass Van and its requirements, please call the California Rent-A-Car branch office directly.

What type of credit card can I use to rent the car?

California Rent-A-Car accepts all of the major charge cards listed below. The charge card must be in the renter's name. Debit, Check or Cash cards are not accepted as credit identification at the beginning of the rental. They can be used however at the end of the rental for payment of rental charges. A minimum of $500.00 must be available on your charge card at the time that you pick up your car. For any additional details, please call the office directly.

  • American Express
  • MasterCard
  • Diners Club
  • Visa
  • Discover Card
What are your Driver's License Requirements?

A.You must have your original driver’s license with you when you rent a car. The license must match the credit card that you have. Both items must be in your name.
B. All drivers must have a valid driver's license in their possession to rent a vehicle. No copies or faxed licenses will be accepted at any time. The renter’s driver’s license must be valid for the entire rental period.
C. California Rent-A-Car will not rent to a holder of a license that restricts them to daytime driving only or to business driving only.
D. A learner’s permit is not accepted. A valid temporary license is accepted with supporting ID. Expired licenses will not be accepted.

Is an International Driver's License accepted?

An International Driving Permit (IDP) serves only as a translation of a valid driver's license.
While helpful if you have a driver's license printed in a language other than English it is not mandatory in order to rent a California Rent-A-Car. An IDP must always be presented in conjunction with the official driver’s license of the issuing country.
B. All international drivers must provide written proof of Insurance. It is California law to carry proof of liability coverage. You may elect to purchase ours.

No brand guarantees
California Rent-A-Car does not guarantee specific brands or colors of vehicles at any time. If the vehicle that you reserved is not available, an alternate or upgraded vehicle may be assigned at management discretion.
Contract Rates

If your vehicle is needed beyond the due date stated at the time of the opening of the contract, the customer MUST return to the original rental office and sign a new contract. The rate is subject to change. When a vehicle is reserved and rented, the confirmed rate is only good during that specific time period. Any extension or revision of the original reservation of any amount of time will result in a rate change. Rates are not pro-rated.

No Show Policy

Reservations are valid and honored for up to three hours after the requested pick up time. If the vehicle is not picked up within three hours of the requested pick up time your reservation status will be changed to a NO SHOW. We ask that you contact California Rent-A-Car if you need to change the pick-up time of your requested vehicle to avoid any problems.

Collision Damage Waiver

In California, the renter is liable for all damage to the California Rent-A-Car vehicle regardless of fault. The renter is also liable for loss of use of the vehicle (revenue lost while the car is being repaired).
Renters may purchase Collision Damage Waiver (CDW) which relieves them of all financial responsibility for loss or damage to the California Rent-A-Car vehicle as long as they comply with the terms of the rental agreement. In California, CDW does not relieve the renter for theft resulting from failure to use ordinary care. Cost of CDW will vary by car, group and rate. Please check with the rental agent or nearest reservation center for details.
If you have rental car coverage through your personal insurance or charge card, CDW offers maximum protection while your personal insurance or charge card coverage may contain a deductible. If you have any questions, check with your insurance provider. Written proof of insurance is required at all of our locations

Insurance and Optional Services

Public Liability and Property Damage: California Rent-A-Car meets the financial responsibility laws of the State of California. In California, no liability coverage is provided to the renter/driver unless Renter's Liability Protection is purchased or renter provides proof of insurance as required by state law. Proof of liability coverage is required by state law. Proof of coverage would be your insurance card, or policy page from your personal car insurance policy.

Renters Liability Insurance

RLI provides accident liability protection to you for any bodily injury (ies) and property damage if You negligently cause a third party by Your operation of the Vehicle up to the statutory limits, and subject to the foregoing UNAUTHORIZED USES AND EXCLUSIONS. If RLI is purchased, California Rent A Car agrees to waive its preemption defense under 49 U.S.C. § 30106, and accept vicarious liability under California Vehicle Code §§ 17150-51 for an accident You negligently cause within Your scope of permission, up to the statutory limits of $15,000 for the death of or injury to one person per accident,$30,000 for the death of or injury to more than one person per accident, and $5,000 for property damage per accident ($15,000/$30,000/$5.000). California Rent A Car will pay no more than its statutory vicarious liability limits of $15,000/$30,000/$5.000 on losses for which vicarious liability exists. Under no circumstances shall California Rent A Car be responsible for paying any liability in excess of $15,000/$30,000/$5.000. If You accept RLI, You authorize California Rent A Car to defend You in any claim arising from an accident in which Vehicle Code § 17150 liability exists, but California Rent A Car is not required to provide any such defense. California Rent A Car reserves the right to tender defense and indemnification to Your insurer, if applicable.

Warning To Renters

WARNING TO RENTERS: Your personal automobile insurance carrier or insurance provided by your credit card company may provide some of the optional coverage’s listed above. Please check with your insurance carrier and/or your credit card company before you purchase to avoid duplicative coverage. Please be advised that your optional coverage may be void if the damage or loss results from an authorized driver's (A) intentional, willful, wanton, or reckless conduct, (B) operation of the vehicle under the influence of drugs or alcohol, (C) towing or pushing anything, (D) operation of the vehicle on an unpaved road if the damage or loss is a direct result of the road or driving conditions, (E) used for commercial hire, (F) used in connection with conduct that could be properly charged as a felony, (G) involved in a speed test or contest or in driver training activity, (H) operated by a person other than an authorized driver, (I) operated outside of the United States, (J) renter provided fraudulent information to the rental company, (K) carry hazardous material, or (L) provided false information and the rental company would not have rented the vehicle if it had instead received true information.

Additional Drivers

At the time of rental an additional driver must be at least 21 years of age, present a valid driver’s license, present a California Rent-A-Car honored charge card, and complete an additional driver form. For certain vehicles, 25 year old age restrictions might be in effect. An authorized driver for a disabled renter is exempt from the additional driver credit requirement.
B. There is no charge for additional drivers. However, all additional drivers must have their own credit card, in their name, present with them at the time of the rental.
C. There is no charge for one added driver if over the age of 25.

Our rates and you are charged

Our rates are on a 24 hour time clock, and you are given a 59 minute grace period to return your vehicle, before it turns into another day charge.

Contract Violations

Contract violations include, but are not limited to : 1. Driving the vehicle outside of CA or NV 2. Driving while intoxicated 3. Towing of any sort 4. Failure to return the rental vehicle by due date 5. Operation of the vehicle by someone who is not listed as an authorized driver on the contract 6. Failure to pay all charges listed on the contract at time of return.

Fuel Policy

Fuel must be returned with same amount rented out. A fuel charge will be charged at the end of the rental otherwise.